Before the OTS Workshop product, many of our tasks were done on paper. Now, everything is digital, our processes are streamlined, and data is accessible anytime, anywhere! As a business owner, the OTS Workshop system gives me complete clarity on my receivables and payables.
Payment Plans:
We were not able to manage customers payment plans and because of that, we were not able to properly track customer receivables. By using OTS Workshop system, we can clearly see the increase of overall revenue which is helped us to achieve bottom line.
Automating Invoice Generation:
By automating invoice generation, we can see customer satisfaction significantly improved as it provides complete details of their invoice. System also provides historical data of invoices produced which was completely missing in our previous system.
Implementing New System:
By implementing new system, it enabled us to think through how we can further refine our processes to take them to next level. For that, we are working with OTS team. We really appreciate OTS product team who responds our queries promptly. I definitely recommend OTS Workshop system and ONE Technology Services team!
Before consuming OTS Workshop system, our inventory was not well organized and sometimes we had to purchase parts from outside while we already had those parts available in the workshop.
After consuming OTS system, our inventory utilization increased and lowered down our cost by 30%. It also enabled us to properly organize and tag those auto parts in racks so system can accurately locate them.
Efficiency in posting accounting entries:
The time taken by an accountant to post an entry was around 5 to 7 minutes and now after bring OTS system in production, it comes down 1 to 1.5 minutes to complete those entries.
Simplified auditing process:
It used to take days/hours to generate audit reports for our auditors. OTS system displayed agility that reduced time to minutes from days/hours.
Reconciliation made easier without human errors:
Before utilizing OTS solution, we had to push ourselves to manually ensure accounting entries are reconciled that were also prone to human errors and wastage of our valuable time to go back and correct those entries. OTS solution automagically reconcile accounts without any manual effort.
Clear visibility to display financial performance of business:
After deploying OTS system in production, our executive team has piece of mind as they can navigate and drill down to find out the real status of business at any given time. Now we don’t have to work on generating each report manually but rather with the blink of an eye our executive team can generate any financial report by themselves.
ONE Technology Services has top tech talent who goes out of the way to clarify our questions and address our concerns. They closely work with our team and we know they are there whenever we need them. Thank you, ONE Technology Services for being our valuable partner.
Requirements & Support
They actively listened to my requirements, share their ideas, and delivered a fully customized solution & creative solution to match my vision. In addition, they setup up a blog posting on the site, free of charge. The support mechanism was quick, making the entire process easy and enjoyable to work with.
Idea & Creativity:
They took the time to listen to what I wanted but also brought their own ideas, experience, and creativity to make the end design more rounded. They understood that I needed to see things in a visual context and have some flexibility to 'play' around with a few ideas. All of this was done face-to-face at their offices making the process highly personal.
Lead on my website:
They took the lead on my website and were exceptional - communication was constant and quick, they explained in terms I could easily understand and they made the whole process so easy it was a pleasure to work with them both.
Thank you for a great customer experience and fantastic end-result website!