ONE Technology Services

Empower your sales team & close deals faster with Salesforce

With our extensive CRM consulting experience, we assist businesses in retail, IT, manufacturing, finance and banking, healthcare, and other industry verticals to utilize Salesforce to its fullest.

 

 

Our Engagement Model

We thoroughly assess customer requirements and provide recommendations on optimizing your salesforce operations within the current environment.

Immersive envisioning

We start by executing one on one requirement-gathering sessions through interviews to understand the current landscape and key business priorities with relevant stakeholders. Our Salesforce consulting services can help you quickly and effectively address your challenges, whether you need to enable reports with greater visibility, shorten drawn-out sales cycles, or have case resolution times.

We can implement effective email marketing campaigns, or automate processes related to sales acceleration and customer service.

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Mapping Solutions to Business Objectives

After determining your business's objectives, we recommend which salesforce capability will help you in accomplishing them. By selecting the appropriate edition, you may handle your company's difficulties without paying for more features. We evaluate your needs and recommend an edition that will perfectly fit your company.

We provide a user adoption strategy that includes iterative user training, prompt user support from the Salesforce admin, release notes, and incentives for proficient Salesforce users in order to assist your users in learning the new system.

Implementation of salesforce solutions

We execute the salesforce solution according to the plan. This may involve configuring Salesforce settings, developing custom code or integrations, migrating data, and testing the solution to ensure it works as expected.

After implementing the sales force solution we train the client's team to ensure they can use the platform effectively and provide ongoing support to ensure the solution continues to meet the client's needs.

Challenges We Solve

Low Win Rates

We enable the creation of a well-organized sales process and demonstrate how it is followed, directing sales representatives on their path to closing agreements. Hence, Salesforce consulting may result in a 26% improvement in win rates and a 28% rise in sales income.

Poor customer service

With our assistance, you'll learn how to make the most of its automated case assignment, prioritizing, and escalation processes so that you can enhance your service agents' productivity and achieve a 31% faster case resolution.

Low lead conversion rates

We will work with you to develop consumer communication situations that are effective. You'll be able to interact with a lot more consumers and give each one of them highly individualized care as a result, which might result in a 30% increase in lead conversion.

app Platform

Ready To Turn The Salesforce Consulting Revolution To Your Advantage

Your journey with Our Salesforce Consulting begins

with the right tools in hand.

Features

Take Your Company To Next Level With Our Salesforce Consulting Services

Achieve your business objectives with tailored solutions using modern Salesforce Implementing solutions.

Want to know more?

Leveraging Salesforce to streamline your business processes and boost efficiency. Contact us today for a free consultation!

Benefits of Hiring OTS for Salesforce Consulting Services

Our Salesforce Consulting Services offer a wide range of benefits for businesses of all sizes and industries. Here are some key benefits of using Salesforce:

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Enhanced customer experience

Our Salesforce consulting services help businesses to better understand and engage with their customers, by providing a 360-degree view of customer interactions across various channels.

Increased productivity

We offer automation tools and streamlined workflows, enabling businesses to save time and resources while increasing efficiency.

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Improved collaboration

Our Salesforce consultants provide a centralized platform that enables teams to collaborate and work together in real time, improving communication and productivity.

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Customizable and scalable

We offer highly customizable Salesforce solutions, allowing businesses to tailor the platform to their needs. It is also scalable, meaning it can grow with the organization as it expands.

Data-driven insights

Salesforce provides powerful analytics and reporting capabilities, allowing businesses to gain valuable insights and make data-driven decisions.

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Cost-Effective

Our Salesforce consulting can be a cost-effective way to get expert guidance and support for your Salesforce implementation, without the need to hire full-time employees with Salesforce expertise.

Our Salesforce Implementing Process

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Technologies We Use

                                                                                                                                 

                                                                                                                        

                                                            

                                                      

OUR FAQs

What is Salesforce consulting?

Salesforce consulting is a service that helps businesses implement, customize, and optimize their use of Salesforce technologies. Salesforce consultants are experts in Salesforce and can provide guidance on how to best use Salesforce to meet your specific business needs.

What services do Salesforce consultants offer?

Salesforce consultants offer a range of services, including Salesforce implementation, customization, integration, data migration, training, and support. They can also help optimize your workflows and processes, automate tasks, and improve data management.

How do I know if my business needs Salesforce consulting?

If you're considering implementing Salesforce or are already using Salesforce but are struggling to optimize your use of the platform, Salesforce consulting can be beneficial. Additionally, if you don't have in-house Salesforce expertise or don't have the resources to hire a full-time Salesforce administrator, consulting services can provide valuable support.

How much does Salesforce consulting cost?

The cost of Salesforce consulting can vary depending on the services you require and the consultant you choose. Some consultants charge hourly rates, while others offer fixed-fee packages. It's important to discuss pricing upfront with any potential consultant to ensure that their services fit within your budget.